Elektroprivreda Crne Gore (EPCG) has commenced a procurement process aimed at enhancing its billing system, which is responsible for converting electricity meter data into customer invoices, along with tracking recorded revenue and collection metrics. This upgrade is crucial for improving the efficiency of one of EPCG’s key commercial processes.
The new software will integrate with the Oracle E-Business Suite and the AMM remote-metering platform. Bids for this project are expected to be submitted by 10 August 2026, following the announcement of the procurement notice on 10 July.
This initiative is not merely an IT upgrade; it plays a vital role in linking customers with supply contracts, metering points, tariffs, discounts, outstanding debts, and payments. Any shortcomings in this system could lead to inaccuracies in invoicing, revenue recognition issues, and challenges in cash collection.
The AMM system, which operates within Montenegro’s metering framework, remotely gathers and processes consumption data. The upgraded billing platform will need to accurately assign these readings to the appropriate customers and tariff periods prior to generating invoices and transferring financial data into EPCG’s corporate systems.
This upgrade is part of EPCG’s larger investment strategy, which includes projects in solar energy generation, wind development, hydropower assets, and digital services. The company is also pursuing approval for long-term financing of up to €64.22 million for ten renewable projects that have a combined capacity of 95.87 MW.
The anticipated output from this portfolio is approximately 124,518 MWh annually. EPCG expects first-year revenues to be around €20.7 million, with EBITDA projected near €20 million. This underscores the importance of reliable billing and customer account management in terms of liquidity planning.
A modernized billing platform is expected to minimize manual interventions, expedite the processing of monthly readings, and enhance the audit trail between metered consumption and recorded revenue. It will also facilitate more sophisticated tariffs, prosumer arrangements, and tailored products as Montenegro’s electricity market evolves.
However, the procurement process carries risks associated with integration and data migration. Utility billing systems handle substantial amounts of sensitive customer information and historical consumption data. Insufficient testing or poor coordination among EPCG, CEDIS, software contractors, and financial systems could lead to invoice inaccuracies and operational disruptions.
The project will therefore necessitate more than just software implementation. Core acceptance conditions must include data reconciliation, cybersecurity measures, user-acceptance testing, disaster recovery protocols, and parallel billing operations. For lenders and auditors associated with EPCG, the efficacy of this system will significantly influence revenue assurance and the reliability of cash-flow reporting across traditional supply operations as well as the growing prosumer market.
